We pride ourselves on our high customer service.
But don't just take our word for it, read our customer reviews below.
John RobinsonHi there
A year last September I bought a used Skoda Superb Estate from you.
Since that time it has been an absolute delight to own. Never let me down, only costs, service and MOT. Mileage is now Sixty thousand.
I have made numerous discoveries regarding the car -all pleasent- but nothing to beat the one i made yesterday when i found that in the rear door was a unused Skoda umbrella.
what about that. I thought you only got that with a Roller.
I would wish to offer you my complete recommendation as a place to buy a used car.
you were helpful in every way imaginable, even finding someone to buy my trade in. the knowledge and forethought shown by all your staff was a credit to your way of doing business.
MR JOHN CHADWICKVW GOLF EST PURCHASE
Dear Peter, I'd just like to thank you and your staff for the first-class service you gave me when i bought my new car from you recently.
From my first visit, i was immediately impressed by the range and quality of your stock, and felt that you were all trying hard to provide me with what i was looking for. At no stage was i pressurised to make a decision, and really enjoyed speaking to you all before deciding to buy.
The car i have purchased was beautifully presented, priced competitvely, and so far drives perfectly. The quality RAC warranty you included at your expense provides me with peace of mind, and underlines your own faith in the cars reliability.
I had a couple of minor issues with 2 items upon checking the car after collection and both Reece and Matt resolved these immediately withoput fuss or any discussion. These 2 gents are a credit to your business, and it has been a pleasure to deal with them.
As a local person living in Northwich, i felt pleased to do business with a caring private family concern in the area. i would not hesitate to recommend your company to others who are in the market for a new vehicle
Best wishes to you and all your team.
Andrew TrevorFao: Steve. I would like to take this opportunity to thank you for the fantastic service we received with our recent purchase. The car certainly not only met but exceeded our expectations and we are overwhelmed by the level of service you showed us throughout the process. We would have no hesitation in recommending Motorite in the future. A truly first class service which you should be so very proud of. Kind Regards
Steve SmithSteve, Please let me take this opportunity to thank you and your team for what I found to be a welcome change in buying a car. My expectation when entering a car sales garage is one of pressure from the moment you walk in! What i experienced was the complete opposite. We casually looked around the stock until we found the car of choice. We were offered the keys to look inside and we were offered assistance as and when we needed it. We drove the car which we were delighted with. When I returned to the office and expressed my interest, the next step was to try and negotiate the price. To my disappointment the cost was non-negotiable but i was presented with the evidence as to why. I had already done my homework and new the price was very keen! This later persuaded me to make my purchase which I feel is the right regimen. Needless to say i am delighted with my purchase and I thought the whole experience was excellent from start to finish. A real pleasure doing business with you, Best Regards
Roy MartinDear Steve C. Just a few lines to express a big thank you for a very memorable shopping experience at Motorite. After giving up two wheels and moving back to four, I thought I would never find a car that could accommodate my needs in a small and practical way. The Suzuki Swift I purchased has outshone itself in every way, its small, nippy, economical and best of all hasn't distanced me entirely from my Suzuki Bike!! Here's to a first class service courtesy of Motorite, long may it continue.
Mike, Judy & KevinDear Motorite team, We want to say how pleased we were with the sincere kindness you showed when we visited on Monday 27th February, 2012. It is a exiting but tense time when buying a new vehicle and even more so for us after driving quite a long way to reach your garage. It was so nice of Lynne to make us comfortable and give us coffee when we arrived and we were especially grateful for the use of her office so as to secure insurance on the van. All those things we had been concerned about, securing tax, insurance and hpi report took a weight of our minds. We had a good but busy journey back home and was able to sell my sons car that evening! My son is delighted with the van. So a big THANKYOU VERY MUCH
B. P. WarrenI recently bought a used vehicle from Motorite. Unfortunately it developed a fault which i must stress wouldn`t have come to light on a pre delivery inspection. At the same time I purchased an extended 2 year warranty extension. As a matter of interest I informed Motorite of the problem. This is when things began to happen. Motorite took over the claim in conjunction with their local repair centre. They liaised with the insurers and submitted the relevant claim and documentation. In addition they made a vehicle available to me to keep me mobile. I would like to put on record that i am delighted with the service Motorite have provided. They have certainly gone that extra mile and in my opinion deserve the accolade they have from the Trading Standards Scheme.